This website (“Site“) is owned and operated by HVG Parent Corp. dba Hippo Veterinary Group or its subsidiary or affiliate (collectively referred to herein as “Hippo“, “we” or “our“). These Terms of Use (“Terms“) govern your use of the Site and sets forth the conditions upon which you may access and use the Site or purchase or obtain any products or services through the Site, including any mobile applications. By using or accessing the Site, you agree to be bound by these Terms. These Terms may not be modified or amended by any oral agreement, course of performance, trade usage, or course of dealing.
Please read these terms carefully as they set forth a legally binding agreement and conditions applicable to your use of the Site.
1. Privacy Notice
By accessing or using the Site, you acknowledge and accept all terms of Hippo’s Privacy Notice, available here and hereby consent to the collection and use of your data in accordance with the terms of such Privacy Notice. If you do not agree to any of the terms of Hippo’s Privacy Notice, do not use the Site.
2. Additional Terms
Additional Terms and Conditions may apply to any product or service purchased or obtained via the Site. To the extent of any conflict with such Terms and Conditions of sale and these Terms, the Terms and Conditions of sale shall control, except to the extent these Terms expressly state otherwise by specific reference to the relevant term.
3. Ownership
All rights title and interest to the Site, including the Content therein (except for any links to third-party sites) is the sole and exclusive property of Hippo or its licensors and is protected by U.S. and international copyright, trademark and/or other intellectual property and unfair competition laws.
Site Content includes, but is not limited to: (1) information relating to Hippo’s services and products; (2) Site layout, graphics, icons, photographs, images, pictures, sounds, music, audio, videos, and other interactive features; (3) articles, posts, text, data, files; (4) logos, trademarks, trade names, trade dress, and service marks, including (collectively “Trademarks“); (5) the design and “look and feel” of the Site, including but not limited to, the compilation and arrangement of the materials and information on the Site; and (5) any other copyrightable material (including source and object code) or other forms of intellectual property. Hippos right, title and interests in the Content include, but are not limited to all rights to any compilation, excerpt, selection, assembly, arrangement, or enhancement to the Content.
4. Limited License
Subject to your strict compliance with these Terms and any other applicable Terms and Conditions of sale, Hippo hereby grants you, a non-exclusive, personal, non-transferable, non-assignable, fully revocable limited license to use or access the Site to obtain information about Hippo and its services and products for personal, non-commercial uses (collectively, an “Authorized Use“) and to display, view, use, play or print no more than (1) copy of the Content on a personal computer or device for your personal, non-commercial use only.
The foregoing limited license does not:
(1) convey or transfer any ownership or intellectual property interest, of any kind or nature, in or to the Content; and
(2) may be suspended or terminated by Hippo immediately, without prior notice, and with or without cause.
All rights not expressly granted under the foregoing Limited License are reserved by Hippo.
5. Site Restrictions and Prohibitions
You may only use or access the Site for an Authorized Use, in accordance with the Limited License set forth above, and not in any manner that violates applicable law. Without limiting the generality of the foregoing, the following activities are expressly prohibited and you agree that you will not, directly or indirectly:
- reverse engineer, decompile, disassemble, adapt, reconstruct, or modify the Site, its Content, or any source of object code or software accessible through the Site;
- use the Site to engage in any activities that are unlawful, offensive, harassing, obscene, lewd, lascivious, violent, threatening, abusive, or that violate any right of any person or third-party;
- use the Site to collect or store information about other users of the Site;
- attempt to gain unauthorized access to the Site or other networks or computer systems connected to the Site;
- sell, copy, modify, reproduce, create derivative works from, publish, display, disseminate or commercially exploit any Content, except as expressly permitted under the Limited License
- use any Content in a manner that suggests any business relationship, affiliation, association or joint venture with you, any other person or third-party;
- insert any code, software or product to manipulate the Site, its operation, functionality or Content; or
- if you decide to provide information via the Site, including without limitation, creating a profile, making an appointment or requesting services, or applying for employment, you shall not provide any information that is fraudulent, inaccurate, or incomplete.
6. Third-Party Websites
The Sites may link or connect you to third-party websites. Hippo has no control over any third-party websites, or the services or products available on such websites, and therefore assumes no responsibility or liability, of any kind or nature whatsoever, for the content, privacy policies, or practices of any such third-party websites. You acknowledge and agree that Hippo shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any content, privacy practices, products or services available on or through any such third-party website.
7. Warranty Disclaimer
THE SITE, INCLUDING ALL CONTENT, AND PRODUCTS AND SERVICES MADE AVAILABLE OR ACCESSED THROUGH THE SITE, IS PROVIDED “AS IS”, “AS AVAILABLE” AND “WITH ALL FAULTS”. TO THE FULLEST EXTENT PERMITTED BY LAW, HIPPO EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND OR NATURE, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, NONINFRINGEMENT, OR FITNESS FOR A PARTICULAR PURPOSE. NO VALUE, EITHER EXPRESS OR IMPLIED, IS GUARANTEED OR WARANTED WITH RESPECT TO ANY CONTENT. YOU EXPRESSLY DISCLAIM ANY COMPENSABLE VALUE RELATING OR ATTRIBUTABLE TO ANY DATA OR INFORMATION YOU PROVIDE VIA THE SITE AND FURTHER ASSUME ALL RISK OF LOSS FROM PROVIDING INFORMATION OR USING OR ACCESSING THE SITE.
HIPPO MAKES NO WARRANTY THAT THE SITE WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS OR ERROR-FREE OR THAT CONTENT WILL BE ACCURATE OR COMPLETE.
8. Limitations of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HIPPO WILL NOT BE LIABLE FOR ANY DAMAGES, INCLUDING BUT NOT LIMITED TO ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, CONTINGENT, OR PUNITIVE DAMAGES THAT MAY RESULT FROM THE USE, ACCESS TO, OR RELIANCE ON THE SITE, INCLUDING ANY AND ALL CONTENT OR LINKS TO THIRD-PARTY WEBSITES, WHETHER CAUSED BY ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY, COMPUTER VIRUS, UNLAWFUL THIRD-PARTY ACTIVITY SUCH AS A DATA BREACH OR HACKING, OR OTHERWISE AND WHETHER THE ACTION IS BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY. THESE LIMITATIONS WILL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
9. Indemnification
You agree to defend, indemnify and hold harmless Hippo from and against any and all claims, losses, damages, costs, liabilities, fines, judgments, and expenses (collectively, “Claims“) arising from or connected to: (1) your access to or use of the Site; (2) any information you provide via the Site or other information or material transmitted through your device; (3) your breach of any provision in these Terms; (3) your violation of any applicable law or regulation; or (4) Hippo’s use or reliance on any information or materials you provide via the Site. Notwithstanding the foregoing, Hippo reserves the right to control its defense, including its selection of counsel. You will not settle any indemnifiable Claim without Hippo’s prior written consent.
10. Changes to these Terms of Use
Hippo may, at any time and without notice, modify and update these Terms, which may include additions or modifications to the conditions under which we offer the Site, the scope of the Limited License to use or access the Site, or the prohibited activities. Accordingly, you should review these Terms each time you access or use the Site.
11. Site Operation
This Site is controlled and operated in the United States. If you are visiting the Site from outside the United States, your information may be transferred to, stored, processed and used in the United States in accordance with Hippo’s Privacy Notice and applicable US laws. Specifically, your information may also be subject to access requests from governments, courts, or law enforcement according to the laws of the United States. By using the Site, you consent to the transfer of your information to our facilities and the practices described in Hippo’s Privacy Notice.
12. Notices
Any notices or other communications regarding our Site should be sent to legal@hippovets.com or via regular mail to 410 North Scottsdale Road, Suite 1000, Tempe, Arizona 85281.
13. Governing Law and Arbitration
These Terms shall be governed and construed in accordance with the laws of the State of Arizona, without regard to conflicts of laws rules.
Any claim or dispute that may arise under these Terms or the use or access to the Site, shall be submitted to arbitration before a mutually agreed upon arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA“) for U.S. Sales. The arbitration need not be administered by AAA, unless the parties cannot agree on an arbitrator. The arbitration shall be conducted in Phoenix, Arizona. The arbitration shall not be brought or adjudicated on a class action, mass action, representative, or consolidated basis. You hereby expressly waive any and all rights to participate in any class action against Hippo or assert any claim against Hippo on any other representative or consolidated basis. Any judgment on the award rendered by the arbitrator may be entered in any U.S. court having jurisdiction.
14. Miscellaneous
In the event any provision in these Terms is declared by any arbitrator or court of competent jurisdiction to be illegal, void, or unenforceable, such provision shall be enforced to the maximum extent permitted by law and all other provisions shall remain in full force and effect.
In the event Hippo decides, in its sole discretion, to deviate from any of the provisions in these Terms, such exception must be in a signed writing to be valid and shall apply only to the limited circumstance and limited time for which it was granted and shall not be construed as a waiver of Hippo’s right to strictly enforce any provision thereafter.
You agree no employment, partnership, joint venture or agency relationship exists between you and Hippo as a result of your use of or access to the Site, these Terms, or our Privacy Notice.
These Terms and Hippo’s Privacy Notice constitute the entire agreement between you and Hippo with respect to your use or access to the Site, and they supersede any and all prior discussions, agreements, and understandings whether written or oral.
